It is the classic model of single channel purchase. The customer enters a shop, negotiates with the sales consultant for the appropriate alternative, and buys the preferred product, service.
Customers can access information about products through multiple channels; shops, websites, emails and social media. As a result of their research, they do shopping through their preferred channel. In the Multi-Channel model, each channel focuses on its own operation rather than the customer.
The customer can have the experience of working with the whole communication process of the brand in the decision making process. The focus is on providing the customer with a perfect shopping experience with E-mails, in-shop communication, social media by collecting and sharing customer preferences through all channels and by making the customer known providing suggestions regarding their shopping.
e-COMMERCE (b2b / b2c), WEB SITE, CONTENT MANAGEMENT, SEO, BLOG
Eskimo OCS Product Family
Eskimo OmniCommerce Suite is a combination of several systems.
These systems can work separately and when combined, they create the Eskimo OmniCommerce Suite and are controlled from a single point;
Eskimo OmniCommerce Product Family
Merchandising / Point of Sale Management
Dealer / Franchise Sales
Product Management with Eskimo PIM
Inventory, Acceptance, Return Management
Eskimo OCS Main Benefits
Unlimited campaign fiction with Eskimo OCS
Access to customers from any point with CRM Module; communication, loyalty, punch card
Efficient Inventory Management with stock access from each channel
Product speed maximization
Always one step ahead of the competition
Customer access to you through every channel, increased sales
With the most efficient infrastructure in trade, easy management, reporting and follow-up
How Does Eskimo OCS Work?
Stocks in stores and all alternative channels are displayed instantly.
All channels of store, warehouse, online, mobile, etc. can perform sales from each other's stocks
Transactions such as Click & Collect, Return to Store, Sales from Central Warehouse can be run.
Shipment from supplier stocks, Outlet product sales can be realized
Different stock cards can be created for alternative channels
Showrooming (Choose in store & get it delivered to your address) is made possible.
“Pay on the Internet - Buy in Store” can be realized
Customer ratings can be made on sales (OmniChannel Loyalty)
Discount Coupon, Gift Voucher can be created independent of the sales channel
Collective discounts (with dozens of criteria) can be created,
For example: Apply 10% discount for Type A customers with Product Group X and Product Category Y with a final purchase discount rate of 40%.
Campaign price lists are created and can be used in the desired time period
In online shopping, credit card, credit card score, money order, customer score, gift voucher, door payment options can be made available
Partial payment alternative (credit card, money order, gift voucher) is available
Discount based on the type of cash proceeds and weighted average (which can be filtered by product)
For example: 10% discount for those who buys this product in 5 installments.